Terms & Conditions

All electronic cigarettes and hardware accessories carry a 30 day replacement warranty. Faulty items need to be returned to us within the 30 day period. There is no warranty, returns, refunds or exchanges on atomizers, cartomizers or clearomizers. No refund or replacement will be issued for e-liquids as taste is subjective. No changes can be made to orders once they are placed. Vapour Mountain cannot be held responsible directly or indirectly for any harm, damage or loss, personal or financial due to the use of its products. Use all products at your own risk. We do not make any claim or promise on its use. You are responsible for any loss or damage that may occur with the use of our products. We are not responsible for any loss due to shipping once it’s in the hands of the courier. Our shipping charges include packaging and handling fees. You the buyer accepts these terms with every purchase. You must be over 18 to purchase our products. Some of our Products contain nicotine a poisonous and addictive substance and are intended for use by those of legal smoking age and not by children or pregnant women. We do not claim that our products are designed to help prevent, cure or treat any disease.

Please note: Overnight delivery is a ‘best effort’ service. There are many factors that can affect timely delivery (weather, traffic, break downs etc.) and we cannot guarantee that our couriers will be able to deliver the next day, but they will certainly do everything in their power to accomplish this goal. With remote areas we often find that they service the area only on certain days, so next day delivery is not always possible.